Close

Get Started with T2Express

Get started with the user manual if you are new to T2Express. 

You can also find out more help topics, information, and videos about the software and services by searching our FAQs. 

BROWSE FAQs
Table of Contents
  1. Installation and Updates
  2. Retrieve a license key
  3. Preparing T2 Returns in 6 steps

Browse all FAQs for T2Express features.

Installation and Updates

Install T2Express

Since T2Express are desktop applications, please download one of the T2Express software installers from our Download Center first. Make sure you download the appropriate version of the software.

T2Express can be downloaded and tried out for free.
When you are ready to file electronically, you can buy a license to activate all functions.

For Windows, double-click the installer to launch the setup wizard. Follow on-screen instructions to complete the installation process. You can watch this short video about the process.

Software updates

Read more on the FAQ page: How to update T2Express software to the latest version?

Your license key and data files will be retained and still work after this updating process.

Retrieve a license key

A license key is issued per installation on each computer. A license key generated from one installation won’t work if you try to use it for another installation or on another computer.
After purchasing a license on the website, a license instruction email will be sent to your payment email address shortly.

Retrieve a license key online

Internet connection is required during the retrieval process.
  • Launch T2Express software, click the License/Help > Retrieve License Key Online… menu or the Help/License > Retrieve license key online menu.
  • A Retrieve License Key Online window will pop up. Enter your payment email address and verification code provided in the license instruction email. Click the Next button or the Retrieve License Key Online button to complete the process.

Install a license key manually

  • Launch myTaxExpress or T2Express software, click the License/Help > Install License Key Manually... menu or the Help/License > Install license key manually menu.
  • A Manual License Key Installation window will pop up.
    • In newer years software, click the Send License Pin to myTaxExpress button. Enter your payment email address in the new field, an email will be sent to us automatically. A license key will be issued with the PIN. Please copy and paste the license key into the License key field to complete the process.

Preparing T2 Returns in 6 steps